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Wands does not appear to be compatible with my Gamepad.

I bought and installed Wands on the basis of it being compatible with my Gamepad (Xbox S1 with Blue tooth). My system is an Oculus GO. The Oculus controller works well but the Xbox controller does not despite it being advertised as being compatible. Perhaps I have not paired it properly. On one of my games "Doors of Silence" the blinking white X on the controller turns solid white but on Wands there is no reaction at all... it just blinks and blinks. I have tried the game three times now with no result.. I am tempted to ask for a refund but I'm not sure how to do that.

Any and all help will be appreciated. Regards.

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